Screen Printing Guarantee/Terms of service

T-Shirt Charity has a 100% money back or reprint guarantee on our screen printing services and the garments that we provide to the customer. Our guarantee allows the customer to return merchandise within 15 days of shipment from our facitlty for a full refund or reprint.

Refunds or reprints will be granted for:

  • misplaced printing position
  • wrong color printed (customers must specify color when submitting artwork, if an exact color is needed a PMS color match must be requested)
  • poor quality of actual garments
  • wrong garments used,style or color
  • wrong design printed

Refund and reprints will not be granted for:

  • Spelling errors/typeographical errors on customer artwork
  • poor quality artwork if customer declines art charges/additional design work on supplied designs.
  • damage in shipping
  • rush orders
  • color discrepancies if no exact matches are requested
  • Cancelation or change of event date shirts are to be used for

To get a refund customers must notify us of any problems and have garments returned to us within 15 days of shipment from our facility.

Terms of service

 



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